Testing and Improving Chatbots

I recently published a three-part post on the IBM Watson publication on testing and improving chatbots (also known as virtual assistants) using both pre- and post- deployment techniques. Each post…

Cognitive system testing: Smoke testing

Part 2 of the Cognitive System Testing series, originally posted in 2016 on IBM Developer. Introduction A cognitive system, like most software systems, is a collection of modular components, each with varying…